Software assessment and development

Fix the process that everyone works around.

I help owners, operations leaders, and IT leaders sort out a costly internal process and, when code is the right answer, build the software to fix it.

Problems I work on

People enter the same information more than once

An order, job, customer, or inventory record gets typed into several places. Each copy creates another chance for a mistake and another record someone has to reconcile later.

Your systems leave gaps between them

The CRM, ERP, accounting platform, warehouse tools, and vendor portals each do part of the job. Employees fill in the missing connections through exports, email, and rekeying.

One spreadsheet is carrying too much

Scheduling, pricing, approvals, or reporting depends on a file maintained by one person. It may work, but it is hard to audit, hand over, or change safely.

You know there is a problem, but not what to buy

The answer may be software you already own, a new product, an integration, or a process change. A short assessment can settle that question before you commit to a build.

Who I work with

I work with established B2B companies that have a costly internal problem and a leader who can make decisions about it. Most do not employ software developers. I give priority to Charlotte-area work and also take on remote projects in the United States.

Operational Software Assessment

Before anyone writes code

An assessment is a standalone engagement that lasts one to two weeks. I follow the current workflow, inspect the systems and representative data, and find where time, errors, delays, and risk enter the process. Before work begins, the proposal lists the questions I will answer, the access I need, the schedule, the price, and what you will receive.

The final package documents the current process, requirements, constraints, available options, risks, and my recommendation. I also compare the current cost of the problem with the likely cost of changing it.

If I recommend custom software, I include a proposed first phase, acceptance checks, and a budget estimate. The material stands on its own, so you can use another qualified provider for delivery.

Assessment
1–2 weeks, currently $5,000–$10,000 fixed price
Defined delivery minimum
$15,000
Current delivery range
$25,000–$75,000 for a defined phase

When you can skip the assessment

If the result, systems, and acceptance checks are already clear, I can prepare a delivery proposal directly. We can usually determine that during the first call.

Work I do not take on

I do not provide staff augmentation, brochure sites, speculative startup builds, emergency rescue without system access, or round-the-clock coverage. I also do not take sole responsibility for regulatory compliance, safety-critical operation, or continuous security response.

I am unlikely to be a good fit if a standard product already solves the problem, no one can make timely decisions for the business, or the company cannot support the $15,000 delivery minimum.

Defined delivery

Typical schedule
4–12 weeks
Terms
Fixed price, deposit, and defined milestones
Who does the work
David Rinaldo, directly
Where I work
Charlotte first, with remote work across the US

What the proposal includes

The proposal states what will change, which systems and workflows are included, how you will test the result, what each party must provide, the milestones, the price, and the payment terms. Delivery starts at $15,000; current phases typically fall between $25,000 and $75,000.

How changes are handled

Small questions come up during any project. If new information changes the result, schedule, or price, I write down the effect before proceeding. You can then change the scope, timing, or budget with the tradeoff in view.

Examples of a delivery phase

A phase might replace a spreadsheet workflow, connect two business systems, or give employees a tool for applying established rules and handling exceptions. It should solve one useful problem and be small enough to test clearly.

See how an operational phase is defined

You work directly with me

I lead the assessment, design the approach, and write the software. I do not use subcontractors. I limit the amount of delivery work I take on at once so I can stay involved throughout the project.

What I need from you

I need access to a decision-maker and to employees who know the process. The client also provides lawful access to representative data, the relevant applications and environments, and either system documentation or vendor contacts. Please raise security, compliance, and IT requirements early.

Ownership and handoff

After full payment, the client owns the custom deliverables created for the engagement. Whisker Tech retains pre-existing tools and general know-how. Repositories, infrastructure, and vendor accounts are client-controlled where practical. I keep the source, operating instructions, and major decisions current so another qualified developer can take over.

After launch

Handoff covers deployment, routine operation, recovery, known limitations, and the agreed transition support. Delivery includes 30 days to correct defects in the agreed work. Ongoing maintenance is optional and priced separately. I do not promise 24/7 response or uninterrupted operation.

Vendor requirements

If your company has vendor, insurance, NDA, or security-review requirements, raise them during the first conversation. Technical compatibility with existing systems is confirmed before a proposal.

How to get started

  1. Send me the problem. Describe the manual work, system gap, recurring error, or delayed decision and who it affects.
  2. Have a 30-minute call. If the work is in my area, we talk about the process, systems, business cost, timing, and budget.
  3. Choose a first step. I may recommend an assessment, prepare a delivery proposal, point you toward an existing product, or tell you that I am not the right person for it.